Amazon Key
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Introducing Amazon Key: Amazon delivers inside your front door

As a Prime member, get your Amazon packages securely delivered just inside your front door.

Amazon.com

Not at home? Not a problem.

As a Prime member, get your Amazon packages securely delivered just inside your front door. Plus, grant access to the people you trust, like your family, friends, dog walker, or house cleaner – no more leaving a key under the mat.

How in-home delivery works

Introducing Amazon Key

Introducing Amazon Key

Get packages just inside your front door

Shop on Amazon and select “FREE in-home delivery” at checkout. On delivery day, we’ll notify you just before the delivery. Amazon will authorize the delivery and unlock your door. You can watch the delivery live in the Amazon Key App or see a video of it later. We’ll notify you once the delivery is complete and your door is relocked.

No more hiding keys under the mat

Amazon Key lets you grant access to the people you trust. Schedule permanent access for your family members or give temporary access to recurring visitors like dog walkers, house cleaners, or out-of-town guests. You’ll be notified any time your guest locks or unlocks your door.

Plus, Amazon Key for professional service providers

In the coming months, Amazon Key will provide customers with a convenient way to provide unattended access to professional service providers. This includes services from home cleaning experts Merry Maids and pet sitters and dog walkers from Rover.com, as well as over 1,200 services from Amazon Home Services.


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Introducing Amazon Key: Amazon delivers inside your front door

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